Common queries about our handmade soaps

Product

Yes, absolutely. We make our handmade soaps in a tiny but clean workshop, nestled in a hamlet in the mighty Dhauladhar mountains in Dharamsala, Himachal. We make around 20 soaps per batch. Every time you open our box, you’ll get a fresh soap of goodness.

Clays have many skin cleaning properties. For example, Kaolin Clay (which we use in our Kaolin Clay and Grapefruit Essential Oil soap) is known for soaking up all the dirt, toxins and free radicals from deep within the skin, making it clean and healthy. The Good Routine handmade soaps have a unique and effective blend of clays and essential oils. These all-natural handmade soaps work in the best possible way to give you a healthy, nourished skin.
The Good Routine soaps are made with the purest essential oils. Benefits of essential oils for skin are well-documented and they are natural healers. Some of the essential oils we use in our soaps are: Australian Tea Tree Essential Oil, Lavender Essential Oil and Grapefruit Essential Oil.

Yes and there’s a good reason why. Lye is the base that combines with the fatty acids in oils to form soap and glycerine. So, technically after the soap is made (also called the saponification process) lye stops to exist.

Only ready-made or ready-to-use soap bases can be used to make soap “without lye”. But these soap bases were made using lye in the first place. So our soaps are absolutely skin-loving and safe to use.

We use 100% pure, Grade A therapeutic quality of essential oils in all our handmade soaps. Each 100g bar of soap has about 4ml of these pure, steam-distilled essential oils.

All The Good Routine handmade soaps have African shea butter, olive oil, organic and cold-pressed coconut oil, cold-pressed castor oil as their base. You can read more about the all-natural ingredients in our handmade soaps.

Clays are great for skin. They help clean the skin deeply by soaking up dirt and toxins. Their benefits extend in soaps and they also help in creating great, luxurious lather. The Good Routine handmade soaps are formulated to blend with the best quality clays and essential oils to make your skin better. 

The Good Routine soaps are made without using artificial ingredients. For example, in Black Magic Activated Charcoal and Tea Tree Oil soap, we use activated charcoal and calamine powder to produce that off-black color.

In Mystic Stream French Clay and Lavender Essential Oil soap, we use semi-natural mica for that pleasant lavender tinge. Morning Purge Kaolin Clay and Grapefruit Essential Oil soap uses semi natural red colored mica for a light orange color. If we’re not using micas, we use food grade colors to color our soaps.

Essential oils are steam-distilled from leaves, petals and herbs. Grade A essential oils (the kind we use in our soaps) are of the best quality and usually most expensive. These natural essential oils are proven to have amazing effects on skin, hair, mind and body. For example, lavender essential oil has a soothing fragrance that’s great for calming the senses and is used regularly in aromatherapy.


So while essential oils are natural, still there may be certain cases where skin irritation may occur. In such a case, discontinue usage immediately.

Common queries on how to place online orders

Orders and Returns

If you’re placing an order for the first time, then create an account and visit the shop to start buying. Click on the ADD TO CART button after selecting the product you wish to buy. Then review your shopping bag on the CART page. You can review, edit or delete your items on this page. Once you’re satisfied with the items in your shopping cart, click on CHECKOUT.

 

If you need help buying our handmade soaps online, give us a message or call at 8278742568 and we’ll assist you.

No, you don’t. But we strongly recommend that you create an account with us to place an order. This way, your shipping address gets saved and you can easily place an order the next time. This is also helpful in case you want to track your order.

We’d be happy to answer your questions.

Just give us a call or WhatsApp at +91-8278742568

Or send us an email hello@thegoodroutine.com

Call us at +91-8278742568 or send us an email hello@thegoodroutine.com

Just provide us with your order reference number and we’ll try our best to sort the matter out.

We have tried to make purchasing fairly easy on our website. However, if you are unsatisfied with a purchase, then we’re here to help.

Please read our Returns and Refund policy here.

Common queries on Shipping

Shipping

We use DTDC or TrackON as our tracking partners. It takes about 5-6 business days for your product to reach you. We request you to please ensure you enter the correct pin code in your shipping address.
We understand how excited you are to receive our orders! And so we ensure that all orders are processed within 24 hours of being placed. Orders are not shipped or delivered on weekends or holidays.
All orders above INR 499/- are shipped FREE. Yay! Any order below INR 499/- is shipped at a nominal flat rate of INR 55/- all over India.
Not at the moment. But we’ll get there one day.

Give us a call or WhatsApp at +91-8278742568
Or send us an email hello@thegoodroutine.com

Read our complete Shipping Policy here.

Common queries on Security

Privacy Policy

We use 256-bit encryption for our website. It is completely safe and secure. Moreover, when you proceed to payment, you’re taken to PayTM’s entrusted checkout gateway.

No, we do not store any financial information of our clients. The payment gateway happens on a secure server.

No. Your email address stays on our website. This is useful when you want to track your order. Your order details and history is saved with us. We do not share this data with any third party.

We use PayTM’s popular and trusted payment gateway for secure checkout.

Give us a call or WhatsApp at +91-8278742568
Or send us an email hello@thegoodroutine.com

Read our complete Privacy Policy here.